Our well-trained customer service staff really knows our products. They'll answer your questions and provide any information you need when you place your order.
Orders received by 2:00PM are processed the same day. We ship UPS Ground. All orders are shipped within 48 hours from receipt. We will advise you regarding the expected shipment time if an item is on backorder. Our customer service people can help you with any special shipping needs.
We are not a participating provider with any insurance company. We cannot submit claims for products purchased on our website. Please call us tool free at 1-800-545-4254 if you have any questions.
All returns must receive prior approval. Please email us at email@example.com or call our customer service department at 1-800-545-4254 prior to returning any merchandise.
All merchandise returns are subject to inspection. Any merchandise unsuitable for resale will not be accepted.
SPECIAL ORDERS-LET US HELP YOU
We stock many more items than could fit in our catalog, and we'll help you find almost anything your looking for. Just make your request to our customer service department and we will make every effort to meet your needs as long as the item is still being made.
Torbot accepts VISA and MasterCard. Please have your credit card number and expiration date available when you place an order.
Torbot Group, Inc. recognizes and respects the privacy of its users. To better protect your privacy, we are providing this Policy to explain our online information practices and the way that we may collect and use information from you.
Torbot Group, Inc. will not sell, lease, or rent customers' email addresses to third parties.
Torbot Group, Inc. will not use or share the personally-identifiable information provided to us online without also providing you an opportunity to opt-out or otherwise prohibit unrelated uses.
Information We Collect
Comments and Questions
This policy was last updated on March 13, 2009